Returns & Exchanges Policy
At 1moreglobal, we stand by the quality of our premium audio equipment and offer a 30-day window for returns on all electronics. If you are not completely satisfied with your purchase, we provide a streamlined process to ensure a hassle-free refund or replacement.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the device in its original packaging, including all cables, manuals, and accessories that were included at the time of purchase.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number.
Inspection and Refund
Once our technicians verify the condition of the returned electronics, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing