Frequently Asked Questions
Everything you need to know about your 1moreglobal shopping experience.
What shipping methods do you offer for international orders?
We provide standard and expedited global shipping. Delivery times typically range from 5 to 15 business days depending on your location and the selected courier service.
Are your electronic products covered by a warranty?
Yes, all 1moreglobal electronics come with a standard 12-month limited warranty that covers manufacturing defects and hardware malfunctions under normal use.
What is your return policy for opened items?
We offer a 30-day return window. For electronics, items must be returned in their original packaging with all accessories included. A restocking fee may apply if the factory seal is broken.
How can I track the status of my order?
Once your order is dispatched, you will receive an email containing a unique tracking number and a link to our tracking portal to monitor your package in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are encrypted for your security.
Do I need to pay customs duties or import taxes?
Customs policies vary by country. Customers are responsible for any import duties, taxes, or brokerage fees that may be levied by their local customs office upon arrival.